FAQ's

• What is Coffee Cup-Scription™?

  It's a coffee subscription program! You pay $25 per month for 2 cups per day, every day. Hot, iced, or frozen coffee, hot chocolate, hot tea and regular cappuccino drinks are also included. Does not include specialty espresso drinks, smoothies and other specialty beverages, or XL cups in Florida.

• How Do I Join?

  It's easy. Just open your Cumberland app, click on Coffee Cup-Scription™ and complete the simple steps to participate.

• How Do I Get My Cup of Coffee?

  Once joined, simply visit a store, get your favorite cup of coffee, have the cashier team member scan the barcode in your SmartPay app and you're off!

• Where Does the Monthly Fee Get Charged?

  Each month, your $25 subscription will be charged to your SmartPay or Pre-Loaded account, just like if you made a normal purchase with the Cumberland app. You can also see each monthly charge by navigating to Settings > Purchase History in your app.

• How Do I Cancel?

  We don't like goodbyes but if you got to go, open your Cumberland app, click on Cup-Scription, and then "Unsubscribe" at the bottom of the screen.

• What Do I Do If I Have Trouble With My Billing?

  You may contact a Cumberland Farms team member by emailing smartpay@cumberlandfarms.com or (508) 389-4700 M-F, 8:30am - 7pm or Sat. & Sun., 8:30am-5pm EST. to continue enjoying coffee convenience at Cumberland Farms!